In addition to our quality products and services, we pride ourselves on our quality customer service. You're not just another one of our customers, you're a member of our family.
Because we firmly believe that customer service is lacking in most companies, especially with their web sites, our pledge to you is true customer service. We WILL answer all of your questions, complaints and / or inquiries.
We also pledge a 24-hour response time (Monday through Saturday) on your email requests. Our specially-trained staff of service representatives are available via our Toll Free number 800-631-4702 or via email at firstname.lastname@example.org.
Unlike other companies, we provide you with a vast array of contact methods to reach us. Our office hours are 9:00 AM to 5:00 PM (Pacific Time), Monday thru Friday. Of course, you can shop via our website 24 hours a day, 7 days a week!